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How Starbucks, Nike and Apple build low-cost test products

Posted in: In the News by Nikki on January 31, 2012

 

 

For Successful Innovation, Sell Imperfect Products

Read Larry Popelka’s new Bloomberg BusinessWeek article on MVP Test Products:

How Companies use Early Stage Test Products for Better Innovation 
If you had tasted the very first PowerBar, you probably would have gagged.

It was a chewy, tasteless mass of goo: barley malt, nuts, brown rice, molasses, and nutrients blended into a taffy-like bar, packed in a metallic wrapper with a crude logo.

Created by Brian Maxwell in 1986 for a few thousand dollars, PowerBar received mixed initial results. Serious athletes liked it because it met an important need—quick energy during competition—but the taste and consistency needed work.

Maxwell knew his product wasn’t optimal. But by getting feedback on an early version, he was able to modify it, changing the package and marketing strategy to build a following among athletes and weekend warriors. PowerBar eventually became a $150 million business, creating the $1 billion energy bar category. In 2000, Nestlé (NESN:VX) bought the brand for about $350 million.

Maxwell’s approach of purposely launching an imperfect product has been adopted by many well-heeled organizations recently as a new innovation tactic. Rather than making big upfront research and development investments in new ideas, these companies instead start with an MVP, or minimum viable product, a term coined by Eric Ries, author of The Lean Startup.

The concept behind the MVP is to find the fastest, most cost-effective way to build a salable product that delivers on your basic idea and induces a reaction from prospective buyers. Even if many don’t buy, this approach generates specific feedback on individual features, providing a blueprint for the ultimate design…

TO READ FULL ARTICLE.  CLICK HERE.

Jumpstart your innovation program.  Contact GameChanger today 510-521-7985.  Info@gamechanger.net

 

New Automated Store Demos and other CES Innovations

Posted in: In the News by Kory on January 18, 2012


Top Innovations at CES 2012

Regardless of what business you’re in, there was a lot to be excited about at this year’s Consumer Electronics Show, which wrapped up last Friday in Las Vegas.

Here are the Top 10 “game-changing” innovations for Consumer Packaged Goods marketers:






Verizon Customer Service
1. Automated In-Store Demos.

Would you like to have a “demo person” in every store, but just can’t afford it? Now you can. Intel has a new video system with package recognition capability. Just hold up a package of something, and the system recognizes it and shows you what you can do with it or how you use it. Lego is using this to show toy shoppers what can be made with each of its kits.

Verizon uses a slightly different twist. The Video screen is connected to a live customer service rep from the manufacturer, who can answer any question you might have about the product. Want to buy a lawnmower at Home Depot? No problem, the John Deere Rep will get on the live ‘Facetime” screen and tell you about the different models.

There is also Microsoft new Swivel Facecake system that includes a personal 3D avatar who shows you how clothing will look on a perfect replica of your body – so you can try on dozens of outfits complete with accessories in just minutes without going to a dressing room.

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2. Your Smart Phone as a Remote Control.

There are a number of new docks/ converters for iPhones and iPads to allow them to control other things. The benefit is that your Smart Phone stores all of your personal data and preferences, so when you plug it into something else it allows that device to use your preferences.

Some of the applications include TV Remote Controls that will recognize your favorite stations, oven controllers that will find your favorite recipes, and gaming devices that remember your past performance. But our favorite was a device called the ION Guitar Apprentice. It is an air guitar that docks your iPad and uses it as strings – to produce music and provide feedback on your performance.

3. Cloud Sharing.

Almost everyone is launching Cloud-based applications that allow you to share photos, data and other information with multiple devices. You might already be using Apple’s new iCloud service, which instantly shares songs, photos, etc., between phone, tablet and computer. Sony has a cloud-based entertainment network that stores gaming results. And Ford is launching cloud-connected cars which communicate with a real-time traffic database to provide the fastest route from point A to point B.

4. Facebook/Social Integration.

Everything is more fun when you can do it with others. Several products have found ways to create automated Facebook postings to enhance share-ability. For example, Sony’s new TVs have a feature that allows the TV to automatically post what you’re watching. You can also see if any of your friends are watching the same program – so you can chat about it during the show.

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5. Bigger Phones/ Smaller Tablets.

It looks like many of the tablet makers are looking at something smaller than the iPad and many of the phone makers are looking at upsizing – so maybe eventually we’ll meet somewhere in the middle with just one device. On the phone side, the Samsung Galaxy Note is most noteworthy, with a 5.3” screen (yet still a phone that fits in your pocket).

6. Feedback Loops.

Tracking your own results on tasks – and comparing them to past performance and to peers – is fun and allows you to improve. Enabled by technology, feedback loops are getting built into more and more devices. Many companies were showing off exercise devices that allow for tracking and comparison of speed, endurance, heart rate, etc. There are also several energy-tracking devices that allow you to see how your household is managing energy consumption – with detailed diagnostics, all available on your laptop or smart phone.

7. Chore Elimination and Simplification.

Perhaps the biggest benefit of much of the new technology is eliminating work and making our lives simpler. LG has several household innovations to eliminate housework. The LG Clothes Manager looks like a regular closet, but when you close it, it automatically steam cleans and sanitizes your clothes, so you don’t have to take them to the drycleaner. New LG ovens include an infrared cooking option – allowing you to cook in one-quarter of the time with better flavor (more like real grilling).

8. Easy Controls.

Still puzzled by all of the buttons on your TV remote? No worries. Soon you can chuck it. Samsung has a new TV that is controlled by voice commands (e.g., “go to channel 7”) and hand motions (like an iPad from a distance).

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9. Power Management.

With the price of gas and electricity high and all of these gadgets consuming more power, there is a need to get smarter with power management. Many companies were showing off smart appliances that measure and manage power consumption – so power is used in off-peak hours. Some companies are also offering “whole home batteries” that store power collected from home solar panels or wind turbines for later use. LG, Samsung and other Korean companies have set up an entire city of 6,000 homes in Jeju, South Korea, on this system, and the homes consumer zero power from outside sources.

10. Personalized TV.

Most video manufacturers continue to push more advanced 3D and even higher high-def. But the best TV innovation we saw was the Samsung “Full Dual HD TV.” The TV allows two people to sit together on a sofa and watch different shows on the same TV. The shows are not miniaturized – they’re full screen and project on the same monitor on top of each other. Each viewer has a different set of glasses and headphones to separate the images.

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2012 International Housewares Show Speech: “Simplify and de-clutter peoples lives.”

Posted in: In the News by Nikki on January 12, 2012


2012 International Housewares Show Speech: 

"Simplify and de-clutter peoples lives."

2012 International Housewares Show Speech

“Most people today have too much stuff – they don’t need another gadget or gizmo.  You need to think about how you can help people simplify and de-clutter their lives,” GameChanger CEO Larry Popelka told the International  Housewares Association this week. 

“The reason why Apple has been so successful with the iPhone and iPad is not because they’re cool gadgets, but because they are life simplifiers.  They make people’s lives easier and less complicated… You need to find the equivalent of these things in your own category.”

Popelka will be a featured speaker at the International Home & Housewares Show (IHHS), March 13 at 1:30 p.m. at the McCormick Place Lakeside Theatre in Chicago.  The IHHS is North America’s largest trade show for the housewares industry, with over 2,000 exhibitors from over 35 countries and over 60,000 attendees.

Popelka will be speaking on innovation and how Housewares companies can better adapt to the changing marketplace.  “…The companies that are really successful are using this Show to learn and adjust.  If you want to be successful, you’ve got to constantly update your business model.  This is a great place to start,” said Popelka.

“The biggest issue I see is that differentiation is tough.  Everyone is looking for an edge, but it is hard to get.  Most innovation in most categories is design-based, and that doesn’t create a long-term sustainable advantage, because it is easily copied.  The companies that are having the most success are breaking the rules – and doing things that are really different.”

You can read the full text of Popelka’s comments to the Housewares industry at http://www.housewares.org/blog/index.php/2012/01/knowing-innovation-larry-popelka/.  You can also register for the show at www.housewares.org.


GameChanger Consulting helps companies build great innovations. If you want to build or test the next breakthrough innovation, visit us at www.gamechanger.net

 

Copyright © 2012 GameChanger Products, LLC, All rights reserved.

Moneyball Marketing – Get more out of your ad budget

Posted in: In the News by Nikki on November 9, 2011

Moneyball Marketing – Get more out of your ad budget

Read about the new marketing program everyone is talking about – Moneyball Marketing – in Larry Popelka’s latest Businessweek Article,

“Why Geeks are the Best Marketers.”

Moneyball Marketing is a new approach to marketing that has helped companies with small ad budgets out-market big spenders.  Glaceau Vitamin Water, Proactiv Solution and Netflix all used Moneyball tactics to out-market and out-sell larger competitors.

Moneyball Marketing is simple and intuitive while combining the best thinking from MMA/MMM Models, Direct Response, CRM and Internet Selling approaches.

Most companies are still investing in advertising that doesn’t pay out.  Moneyball Marketing ensures that every dollar produces a positive return – either through new consumer acquisition or retention.

Many great new products fail because they are launched with marketing plans that do not efficiently stimulate sales.  By conducting Moneyball Marketing tests during the development cycle, you can ensure that your next new product launch will be a success.

For more information about Moneyball Marketing, contact Kory or Nikki at 510-521-7985 or info@gamechanger.net.

Find your Innovation MVP

Posted in: In the News by Kory on October 12, 2011

Find your Innovation MVP

The Start-Up Book for Corporate Innovators

There’s a great new book out on innovation called “The Lean Start-Up” featured on the cover of this month’s Inc. Magazine.   While the title might sound like it is just for start-ups, this book provides a great road map for corporate innovation.

The main premise of the book is that once you have an idea for a new product or service, you need to find the MVP for it.  MVP is Minimum Viable Product.

The whole idea is to find something you can put into a selling test early in the process.  This is the only way to screen the concept and build the best proposition.

This is something we strongly believe in, and is the main premise behind the GameChanger Retail Lab™.

The GameChanger Retail Lab allows companies to test early stage products/ concepts in real stores with real shoppers spending real money.   The program is 100% turn-key, cost-effective and flexible.

Getting the MVP

“The Lean Start-Up” was written by Eric Ries, a serial entrepreneur whose latest start-up, IMVU (an online social network) is now up to $50 million in revenue and 60 million customers.

Ries learned the hard way, by wasting money and time on an expensive build-out of IMVU only to find out that it wasn’t exactly what consumers were looking for.  Through his mistakes, he came up with a process called “Build, Measure, Learn.”  The whole idea is build inexpensive prototypes (MVPs) and get them into selling tests like the Retail Lab.

The MVP (Minimum Viable Product) is essentially the lowest-cost test product that still delivers your core concept to consumers.  The goal is not to perfect the product, and many MVPs might have flaws, like the wrong package, aesthetics or other features.  That’s OK.  It is all about getting real-market learning through transactional research – so you can ultimately build the right product.

The cost and time to produce an MVP is generally a small fraction of the finished offering – but the learning is powerful.  It is difficult to get an accurate read on product concepts using traditional research tools.  With transactional testing during the development cycle, you have a much better chance of building a finished product that will sell.

At GameChanger we are helping many of our clients (including Fortune 500 companies) source MVPs from our network of suppliers.  We work with companies in wide range of categories – including food, dairy, chemicals, pet supplies, hard goods – to source MVPs.

Most Retail Labs can be conducted with just 1000 units of product or less, so the cost to supply MVP products is small – often $50K or less.

MVP Research

At IMVU, Ries and his team thought they understood consumers and the market based on upfront consumer research, but they quickly learned when they launched the product that target consumers viewed it as “not cool.”  It was only through iterative consumer feedback to live working versions of the product that they were able to uncover consumers’ true desires and build the right product.

We often find the same thing on many of the projects we work on in packaged goods – small adjustments made to the proposition once you are in market can make a big difference in purchase interest.  The reason why over 90% of all new products fail is they are built based entirely on traditional consumer research and then launched in an inflexible fashion.  Building and adjusting products in the early stages based on real market purchasing gives you a much better chance of success.

Our Retail Lab is set up to allow you to make changes during the market test – so you will never waste an entire test cycle.  If a product isn’t selling, we will go into market and make adjustments for you to see if we can change the outcome.

In his book, Ries has several other examples of companies that thought they understood what the market wanted only to be dismayed that what they built wasn’t selling.  By starting with an MVP product and making it part of the development process, you can avoid these pitfalls – and save money.

We are now conducting market tests for several companies with MVP products – and the learning is fantastic.  Overall the process is faster, the learning richer – and the ability to end up with the right product, much stronger.  Our clients are also saving on development costs, because this process is more efficient.

Large companies are sometimes skittish about selling MVP products, even on a small-scale test basis, due competitive issues and perceived risk.   By using GameChanger as your MVP supplier, we can provide a level of insulation.  We take on all of the product risk, and handle all sourcing, legal and regulatory issues.  Many of our tests are set up under new brands using GameChanger UPC Codes – so competitors, suppliers, customers have no way of knowing who is really conducting the test.

The MVP concept is particularly valuable for disruptive innovations where the outcome is less predictable, and for products that might potentially require high capital or meaningful development time.  In almost any category we can help you source an MVP Product in just weeks through our network.

If you want to learn more about our program or have a product concept you’d like to test, contact Nikki or Kory at info@gamechanger.net.